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Broken Heating Claims Experts

A home without working heating can quickly become cold, damp, and unsafe — especially during the winter months. If your landlord has failed to repair a broken boiler or heating system, you could be entitled to compensation and have it put right. Our specialists help tenants take action on a No Win No Fee basis.
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  • Claim Management Specialists
  • Free Claim Assessment
  • No Win No Fee

What Is a Broken Heating Claim?

Working heating and hot water are not luxuries — they are basic requirements for a home to be fit to live in. When a boiler breaks down or a heating system fails and the landlord doesn’t act, tenants can be left in cold, uncomfortable, and even dangerous conditions. A broken heating claim allows tenants to seek compensation when a landlord fails to carry out these essential repairs.

The impact of a broken heating system goes beyond discomfort. A cold home can worsen existing health conditions, put vulnerable people such as children and the elderly at risk, and lead to damp and mould as moisture builds up in unheated rooms. During winter, a lack of heating can make a property genuinely unsafe to live in, which is why repairs to heating and hot water are considered urgent.

Under UK law, landlords are responsible for keeping heating and hot water systems in proper working order. If you have reported a broken boiler or failed heating and your landlord has not carried out repairs within a reasonable time, you may be entitled to claim compensation and have the system repaired. Our team helps tenants understand their rights and hold landlords to account.

Hand adjusting a cold radiator with a broken heating system in a rented home
Tenant reviewing paperwork to make a broken heating claim against their landlord

Can You Make a Broken Heating Claim?

You may be eligible to make a broken heating claim if:

  • You live in a rented property (council, housing association, or private).
  • You reported the broken heating or hot water to your landlord or letting agent.
  • Your landlord failed to carry out repairs within a reasonable time.
  • The lack of heating affected your health, comfort, or safety.
  • You experienced inconvenience, distress, or financial loss as a result.

If these circumstances apply to you, our team can assess your case and explain your options. Keeping a record of when you reported the problem — and how long you were left without heating — can strengthen your claim.

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How We Help You Claim Compensation

01

Free Claim Assessment

We review your situation and confirm whether you have a valid broken heating claim.

02

Case Evaluation

Our team assesses how long you were left without heating and the impact it had on your health and comfort.

03

Evidence Collection

We help gather photographs, medical records, and copies of the reports and messages you sent your landlord.

04

Claim Resolution

We work to secure compensation for you and to ensure the heating is finally repaired.

Why Choose MM Claims Management?

Experienced Claims Specialists:

Experience helping tenants pursue broken heating and housing disrepair claims.

Genuine No Win No Fee:

You pay nothing upfront, and nothing at all if your claim is unsuccessful.

Free, No-Obligation Assessment:

Understand where you stand before committing to anything.

Clear, Jargon-Free Communication:

We keep you informed at every stage, in plain English.

Dedicated Support:

A team that treats your comfort and safety with the urgency they deserve.

MM Claims Management Limited is registered in England and Wales (company number 14879116) and with the Information Commissioner’s Office (ICO) under registration ZB602515.

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Broken heating claims specialist ready to help tenants pursue compensation

Broken Heating Claim FAQs

How much compensation can I get for broken heating?
Compensation depends on how long you were left without heating, the time of year, and the impact on your health and comfort. Being left without heating during winter, or where vulnerable people are affected, can increase the value of a claim. We’ll give you a realistic idea after assessing your case.
Heating and hot water are classed as urgent repairs, so landlords are expected to act quickly — usually within a short number of days, and sooner in cold weather or where vulnerable tenants are involved. Leaving a tenant without heating for an unreasonable time can amount to a breach of the landlord’s legal duties.
In most cases, yes. Landlords are responsible for keeping heating and hot water systems in proper working order, including servicing and repairing the boiler. Where a boiler breaks down and the landlord fails to repair it within a reasonable time, they are usually liable.
Helpful evidence includes copies of the reports or messages you sent your landlord, a record of the dates and how long you were without heating, medical records if your health was affected, and photographs of any resulting problems such as damp or mould.

Start Your Broken Heating Claim Today

If your landlord has left you without working heating, you don’t have to put up with a cold home. Contact MM Claims Management today for a free, no-obligation assessment and find out if you’re entitled to compensation and repairs.
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