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Plumbing & Drainage Claims Experts

Faulty plumbing and blocked drainage can make a home unhygienic, unhealthy, and difficult to live in. If your landlord has failed to fix ongoing plumbing or drainage problems, you could be entitled to compensation and have them put right. Our specialists help tenants take action on a No Win No Fee basis.
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  • Claim Management Specialists
  • Free Claim Assessment
  • No Win No Fee

What Is a Plumbing & Drainage Claim?

Reliable plumbing and drainage are essential for a home to be safe and fit to live in. When pipes, drains, toilets, or water systems fail and a landlord doesn’t act, tenants can be left dealing with blocked drains, overflowing waste, no hot water, or foul smells — problems that affect both hygiene and health. A plumbing and drainage claim allows tenants to seek compensation when a landlord fails to carry out these essential repairs.

Common issues include blocked or slow drains, backing-up sewage, faulty or leaking toilets, broken hot water systems, low water pressure, and damaged pipework. Beyond the obvious inconvenience, these problems can create serious risks — standing waste water and sewage can spread bacteria and disease, while persistent leaks and dampness can lead to mould and damage to the property. The longer these issues are ignored, the worse the impact on your home and wellbeing.

Under UK law, landlords are responsible for keeping the water, drainage, and sanitary systems of a rented property in proper working order. If you have reported plumbing or drainage problems and your landlord has failed to act within a reasonable time, you may be entitled to claim compensation and have the necessary repairs completed. Our team helps tenants understand their rights and hold landlords to account.

Leaking pipe under a sink causing damp in a rented home
Tenant documenting a plumbing problem to support a housing disrepair claim

Can You Make a Plumbing & Drainage Claim?

You may be eligible to make a plumbing and drainage claim if:

  • You live in a rented property (council, housing association, or private).
  • You reported the plumbing or drainage problem to your landlord or letting agent.
  • Your landlord failed to carry out repairs within a reasonable time.
  • The problem affected your health, hygiene, safety, or belongings.
  • You experienced inconvenience, distress, or financial loss as a result.

If these circumstances apply to you, our team can assess your case and explain your options. Keeping a record of when you reported the problem — along with dated photographs — can strengthen your claim.

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How We Help You Claim Compensation

01

Free Claim Assessment

Our team assesses the extent of the problem and its impact on your hygiene, health, and home.

02

Case Evaluation

Our team assesses the extent of the problem and its impact on your hygiene, health, and home.

03

Evidence Collection

We help gather photographs, medical records, repair reports, and copies of the complaints you made to your landlord.

04

Claim Resolution

We work to secure compensation for you and to ensure the necessary repairs are carried out.

Why Choose MM Claims Management?

Experienced Claims Specialists:
Experience helping tenants pursue plumbing, drainage, and housing disrepair claims.

Genuine No Win No Fee:
You pay nothing upfront, and nothing at all if your claim is unsuccessful.

Free, No-Obligation Assessment:
Understand where you stand before committing to anything.

Clear, Jargon-Free Communication:
We keep you informed at every stage, in plain English.

Dedicated Support:
A team that treats your home and your wellbeing with the seriousness they deserve.

MM Claims Management Limited is registered in England and Wales (company number 14879116) and with the Information Commissioner’s Office (ICO) under registration ZB602515.

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Plumbing and drainage claims specialist ready to help tenants pursue compensation

Plumbing & Drainage Claim FAQs

How much compensation can I get for plumbing and drainage problems?
Compensation depends on how serious the problem is, how long it went unresolved, and its impact on your hygiene, health, and belongings. Issues such as backing-up sewage, no hot water, or persistent leaks causing damp can increase the value of a claim. We’ll give you a realistic idea after assessing your case.
In most cases, yes. Landlords are responsible for keeping the water supply, drainage, pipework, and sanitary fittings of a rented property in proper working order. Where these fail and the landlord doesn’t repair them within a reasonable time, they are usually liable.
This depends on how serious the problem is. Issues affecting hygiene and safety — such as no hot water, a blocked toilet, or overflowing drains — are considered urgent and should be dealt with quickly. Less serious problems may reasonably take a little longer, but ongoing delays can amount to a breach of the landlord’s duties.
Helpful evidence includes dated photographs of the problem and any resulting damage, copies of the reports or complaints you sent your landlord, medical records if your health was affected, and details of any belongings that were damaged.

Start Your Plumbing & Drainage Claim Today

If plumbing or drainage problems have been left unresolved and your landlord has failed to act, you don’t have to put up with an unhygienic home. Contact MM Claims Management today for a free, no-obligation assessment and find out if you’re entitled to compensation and repairs.
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