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Pest Infestation Claims Experts

A pest infestation can make your home unhygienic, unsafe, and distressing to live in. Where it’s caused by disrepair your landlord has failed to fix, you could be entitled to compensation and have the problem put right. Our specialists help tenants take action on a No Win No Fee basis.
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  • Claim Management Specialists
  • Free Claim Assessment
  • No Win No Fee

What Is a Pest Infestation Claim?

A pest infestation is one of the most distressing problems a tenant can face. Rats, mice, cockroaches, bedbugs, and other pests can contaminate food, spread disease, damage belongings, and make a home genuinely unpleasant to live in. A pest infestation claim allows tenants to seek compensation where an infestation is linked to disrepair the landlord has failed to address.

The key to many pest claims is the cause. Pests often get in — and thrive — because of underlying disrepair, such as holes in walls, gaps around pipework, broken air bricks, damaged drains, or damp conditions. Where an infestation results from these kinds of structural problems that a landlord has failed to repair, the responsibility can fall on the landlord rather than the tenant.

Under UK law, landlords must keep the structure and exterior of a rented property in good repair and ensure it is fit to live in. If you have reported an infestation caused by disrepair and your landlord has failed to act within a reasonable time, you may be entitled to claim compensation and have both the pests and the underlying problem dealt with. Our team helps tenants understand their rights and hold landlords to account.

Gap around pipework allowing pests to enter a rented home due to disrepair
Tenant reviewing paperwork to make a pest infestation claim against their landlord

Can You Make a Pest Infestation Claim?

You may be eligible to make a pest infestation claim if:

  • You live in a rented property (council, housing association, or private).
  • The infestation is linked to disrepair, such as holes, gaps, damaged drains, or damp.
  • You reported the problem to your landlord or letting agent.
  • Your landlord failed to carry out repairs or pest control within a reasonable time.
  • The infestation affected your health, safety, belongings, or comfort.

If these circumstances apply to you, our team can assess your case and explain your options. Keeping a record of when you reported the problem — along with dated photographs — can strengthen your claim.

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How We Help You Claim Compensation

01

Free Claim Assessment

We review your situation and confirm whether you have a valid pest infestation claim.

02

Case Evaluation

Our team assesses the extent of the infestation, its cause, and the impact it has had on your home and health.

03

Evidence Collection

We help gather photographs, medical records, pest control reports, and copies of the complaints you made to your landlord.

04

Claim Resolution

We work to secure compensation for you and to ensure the infestation and underlying disrepair are dealt with.

Why Choose MM Claims Management?

Experienced Claims Specialists:

Experience helping tenants pursue pest infestation and housing disrepair claims.

Genuine No Win No Fee:

You pay nothing upfront, and nothing at all if your claim is unsuccessful.

Free, No-Obligation Assessment:

Understand where you stand before committing to anything.

Clear, Jargon-Free Communication:

We keep you informed at every stage, in plain English.

Dedicated Support:

A team that treats your home and your wellbeing with the seriousness they deserve.

MM Claims Management Limited is registered in England and Wales (company number 14879116) and with the Information Commissioner’s Office (ICO) under registration ZB602515.

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Pest infestation claims specialist ready to help tenants pursue compensation

Pest Infestation Claim FAQs

Is my landlord responsible for a pest infestation?
It depends on the cause. Where an infestation results from disrepair — such as holes in walls, gaps around pipes, damaged drains, or damp that the landlord failed to fix — responsibility usually falls on the landlord. Where an infestation is due to how a property is kept rather than any disrepair, the position can be different, which is why establishing the cause is important.
Compensation depends on how serious the infestation is, how long it went unresolved, and its impact on your health, belongings, and daily life. Contaminated food, damaged possessions, and any health effects can all be taken into account. We’ll give you a realistic idea after assessing your case.
Claims can involve rats, mice, cockroaches, bedbugs, and other pests, provided the infestation is linked to disrepair the landlord failed to address. Our team can assess your circumstances and confirm whether your situation is likely to support a claim.
Helpful evidence includes dated photographs of the pests and any related disrepair, copies of the reports or complaints you sent your landlord, pest control reports, medical records if your health was affected, and details of any damaged belongings.

Start Your Pest Infestation Claim Today

If a pest infestation caused by disrepair has been left unresolved and your landlord has failed to act, you don’t have to live with it. Contact MM Claims Management today for a free, no-obligation assessment and find out if you’re entitled to compensation and repairs.
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